Doordash has come to an agreement with the New York Attorney General in an old skill in which the company used the tips of customers to subsidize its drivers' salaries. As New York's office ag Letitia James ExplainedIts investigation revealed that Doordash does not provide its drivers with tips sent to them by customers via app from May 2017 to September 2019. Today, the company will pay $ 16.75 million as a fee to be divided between 63,000 drivers. The lawyer General said The New York Times That many drivers will receive payments at a thousand thousands, but some will get more $ 14,000.
During the two years mentioned above, the service promised the dashers a guaranteed fee for each delivery. When customers checked out an order, they found a message that said: "Dashers will always receive 100 percent of the tip." Most customers who read it to get it because their driver will take what they cover above their payment. Instead, the service used their tips to cover the guaranteed fee to drivers. If a customer threw $ 6 for an order with a guaranteed payment of $ 10, for example, Doordash would only pay $ 4 in its own pocket. This means that the driver will still get $ 10 instead of $ 16.
"Doordash customers have raised a generous person who is generous and cheated on the dashers who deserve to be paid in full. This regulation returns millions in the pocket of hard -working dashers and ensures transparency in doordash payment skills forward," James said in a statement. In 2020, Doordash also arranged a similar lawsuit in Washington, DC for $ 2.5 million. It fixes another lawsuit of the same nature in Illinois Last year for $ 11.25 million.
The company has terminated unfair tipping skills in 2019. In New York, app companies based on the app are required to pay their drivers a minimum wage currently set to $ 19.56 per hourexcludes the tips they get from customers.
This article originally appeared on the Engadget at https://www.engadget.com/apps/doordash-to-tettle-new-york-wawsuit-asover-Misleading-Tipping-Practices-by-Paying-17-million- 143018965.html? SRC = RSS
