The Indian increase in the global ease of the commercial ranking may look impressive on paper, but this experience is much more complicated for entrepreneurs working through government portals in real life.
Govardhan Reddy, a startup founder based in Bengalur, has recently taken to LinkedIn to emphasize what many companies owners face quietly-more online government systems that do not always cooperate.
In a post entitled “What is happening to Indian portals?”, Reddy shared how simple resetting the passwords on the Karnataka portal led to six visits to government authorities and was still not solved.
But the problem, as he emphasizes, goes far beyond one portal. On the main platforms – Mr., Aadhaar, GST, Passport – each watching its own set of rules on how the names are entered and stored, leading to disagreements and endless paperwork.
“Pan wants a first name, middle name, surname. Aadhaar says surname, middle name, surname. GST has its own logic. Passport? God only knows what they are asking, ”writes Reddy.
It also points out how regional differences in conventions of names increase confusion. The “name” in northern India often means something else in South India, where initials are common.
The real challenge, says Reddy, is the lack of coordination between departments. “Pan says the surname starts from the fifth character.” Aadhaar disagrees. Banks and businesses seek to harmonize these differences and entrepreneurs spend months by attempting to repair basic mismatch, ”he explains.
Reddy calls for a practical solution and proposes to combine all key departments – Mr., Aadhaar, GST, Income Tax, Passport, Bank – to agree on one standard of names.
“One India, one naming Convention, Zero Chaos,” he says. “Entrepreneurs need clear systems that work together – not months back and forth above the name.”
